Effective Date: 20 Oct 2023

At "Bliss Serviced Apartments" brand of "Divine Enterprise" in Mumbai, we are committed to protecting your privacy and the security of your personal information. This Privacy Policy outlines what personal information we collect from our website/app users, how we collect it, how we use the information, and how we keep it safe. We also address information sharing with third parties. By using our website/app, you agree to the practices described in this policy.

Information We Collect:

Personal Information: We may collect personal information such as your name, email address, phone number, and postal address when you provide it to us voluntarily, for example, when making a reservation or contacting us through our website/app.

Payment Information: When making reservations, we may collect payment information, including credit card details or other financial information to process payments securely.

Usage Data: We may collect information about how you interact with our website/app, including IP addresses, device information, and the pages you visit.

How We Collect Information:

Directly from You: We collect personal information and payment details when you provide them voluntarily through our website/app, email, or over the phone.

Cookies and Similar Technologies: We may use cookies and similar technologies to collect usage data and improve your experience on our website/app.

How We Use Collected Information:

Reservations: We use personal and payment information to process your reservations and send you confirmation details.

Customer Support: We may use your contact information to respond to your inquiries, provide assistance, or resolve issues.

Improving Services: We may use usage data to analyze and enhance our website/app, services, and offerings.

Marketing: With your consent, we may send promotional materials or updates about our services.

How We Keep Information Safe:

We employ technical, administrative, and physical safeguards to protect your information.

We limit access to your personal information to authorized personnel only.

We use secure, encrypted connections for payment processing.

Information Sharing with Third Parties:

We do not sell or rent your personal information to third parties.

We may share personal information with third-party service providers who assist us with reservations, payments, or other operational services.

We may disclose information as required by law, legal process, or to protect our rights, privacy, safety, or property.

Your Choices:

You can update or correct your personal information by contacting us. 

You can unsubscribe from marketing communications at any time by following the provided instructions or by contacting us.

Children's Privacy:

Our services are not directed towards children under 17, and we do not knowingly collect information from them.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on our website/app.

Contact Us:

If you have questions or concerns about our Privacy Policy, please contact us at: 

Phone: 079779 04774

Email: [email protected]

By using our website/app, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your personal information as described herein."Bliss Serviced Apartments" brand of "Divine Enterprise"